The operating layer for modern venues

Sell the whole experience.

Turn complex group events into one clear booking—then schedule every activity, resource, payment, waiver, and handoff without losing the plot.

Built for multi-activity, multi-resource, multi-location operations.
LIVE PRODUCT · LANE SCHEDULER
Zapbook lane scheduler with multiple simultaneous group bookings
Zapbook agentMCP product preview
Preview

Best opening for 24 guests with two activities and a private room?

SAT
12
10:30 AM — 1:30 PMAll resources available
Proposal ready to preview
Capacity confirmedAcross 5 resources

One operational truth from first inquiry to final check-in.

Group eventsMulti-activity packagesAI-operable

Complex, made coherent

Your venue is not a calendar with a checkout button.

The best experiences combine people, places, resources, rules, and timing. Zapbook lets your team sell that complexity without making the guest—or the operation—feel it.

01Sell
Zapbook new booking workflow showing packages and experiences

Build the whole experience, not a pile of line items.

Package activities, spaces, food, add-ons, deposits, and timing into one polished proposal your customer can understand.

02Schedule
Zapbook lane scheduler showing simultaneous bookings across venue resources

Know every moving part will actually fit.

Coordinate capacity, resources, setup, buffers, and location rules before a promise reaches the guest.

03Operate
Zapbook check-in board showing participant and waiver status

Carry one booking all the way through the front door.

Keep sales, payments, waivers, customer history, check-in, and the venue team working from the same truth.

AI-operable by design

Your AI should do more than summarize a dashboard.

Zapbook is being built so approved MCP-compatible assistants can help operate the booking workflow—not bypass it. Your rules remain the rules. Your team stays in control.

Private preview MCP booking tools are a planned product surface, not a bolt-on chatbot.
Talk with us about the MCP preview
zapbook · connected assistant● encrypted
YOU

Move the Harrison event 30 minutes later. Keep the same activities and room.

Checking permissions, resources, and rules…

I found one conflict: Axe Lane 3 is occupied at 1:30 PM.

PROPOSED CHANGE10:30 AM → 11:00 AM
SAFE ALTERNATIVELanes 4, 5 & 6

Everything else stays intactPricing, room, food package, deposit

Shield checkLocation accessCapacity rulesHuman confirmation
01

Find the best opening for a 24-person event

02

Build a two-activity proposal with food

03

Preview a move without overbooking resources

04

Summarize every change before the team arrives

Open to agents. Closed to chaos.

Automation you can actually be accountable for.

01

Rules

Price, capacity, deposits, and timing stay authoritative.

02

Permission

People and connected assistants only see what they are allowed to use.

03

Confirmation

Sensitive actions can pause for a person before anything changes.

04

History

Every action keeps its actor, reason, and operational context.

Sales and operations, connected

From first inquiry to final check-in.

Work leads, follow-up, and opportunities in the CRM workspace included with Zapbook. SMS and email stay together in one client conversation. When a lead becomes an event, that same context flows into proposals, bookings, payments, resources, waivers, and arrival.

Lead captureSMS + email threadFollow-up automationSales pipelineUnified booking context
Z

CRM pipelineBooking status view

Live
Draft2
NEW INQUIRYArcadia off-site

28 guests · Axe + VR

Draft
Patel birthday

16 guests · Bowling

Proposal3
Northstar social

64 guests · Buyout

Reserved2
CONFIRMEDChen family night

24 guests · Private room

Reserved
Brightline retreat

Deposit received

TH

Taylor HarrisonHarrison team event

SMSEmail
Email · Taylor

Could we add a private room for the team?

SMS · You

Absolutely—I've added it to your proposal.

DraftProposalReservedDepositPaid

Private product preview

Let’s make the hard bookings feel easy.

Tell us what your venue has to coordinate. We’ll show you how Zapbook would bring the sales journey and the operating day together.

01

A conversation with a product builderNo generic sales script.

02

A walkthrough shaped around your operationYour activities, resources, and handoffs.

03

A direct path into your private sales workspaceReady to route into your CRM workflow.

Start a conversationUsually one business day
Add phone, role, or website

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